Qualifications

Basic Requirements:

• Citizenship
• Be a citizen of the United States
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, of this part.) Experience and Education Experience
• One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records
• Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work
• OR, Education
• An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records)
• OR, Experience/Education Combination
• Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements
• The following experience and educational/training substitutions are appropriate for combining education and creditable experience: Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses
• Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision
• The training program may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures
• Physical Requirements
• See VA Directive and Handbook 5019, Employee Occupational Health Service
• English Language Proficiency
• MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. 7403(f)
• GRADE REQUIREMENT: MRT (ROI)
• All individuals assigned to this occupation must have an approved parenthetical title, as described below: Supervisory MRT (ROI) GRADE DETERMINATION: Supervisory Medical Records Technician (ROI), GS-8 Experience
• One year of creditable experience equivalent to the next lower grade level
• Assignment
• For all assignments above the journey level, the higher-level duties must consist of significant scope, complexity (difficulty), range of variety, and be performed by the incumbent at least 25% of the time
• This assignment performs supervision, administrative management, and direction of release of information staff, which includes GS-7 MRT (ROI-Legal), and lead MRT (ROI) positions
• They have full supervisory responsibility, including preparing work assignments, monitoring the performance of release of information staff, evaluating employee performance, selecting staff, recommending awards and advancements, and taking disciplinary actions
• The supervisory MRT(ROI) generates workload reports, distributes pending workload to staff, and monitors completion status
• The employee ensures the timely release of health records in accordance with policies and procedures
• They ensure compliance with accrediting agency and regulatory requirements and ensure corrective action is initiated, as needed
• They work collaboratively with VA Regional Counsel to ensure health records related to malpractice, subpoenas, and tort cases are prepared and disclosed in a timely manner
• The supervisory MRT (ROI) ensures orientation and competency assessments are conducted for all assigned staff
• They develop policies and procedures, performance standards, and position descriptions, and/or functional statements
• They are responsible for professional and administrative management of release of information staff
• They maintain interdepartmental relations with other services to accomplish medical center goals
• Demonstrated Knowledge, Skills, and Abilities
• In addition to the experience above, the candidate must demonstrate all the following KSAs: Ability to develop policy and provide workload analysis for release of information
• Skill in interpersonal relations and conflict resolution
• Ability to provide or coordinate staff development and training
• Ability to provide the full range of supervisory duties, to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, recommendations of awards, advancements, and disciplinary actions
• Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.