Triages and provides primary consulting support to employees on employee relations (ER) concerns, including but not limited to employee dispute resolution, discipline, and other related issues. Performs review and, as needed, investigations of concerns with improper activities, and other employee relations concerns. Supports the development and facilitates training and outreach on employee relations matters.

1. Consultant to employees and hiring managers on employee relations matters, including but not limited to employee dispute resolution, discipline and compensation concerns. Supports employee relations policy development and application college-wide. Provides procedural support to the collective bargaining process and implements associated grievance and disciplinary process associated with employees in the collective bargaining unit.

Business, Human Resources, or closely related field.

Experience in human resources or related areas preferably as a generalist or specialist in employee relations, alternative dispute resolution etc.

1. Knowledge of the practice of employee relations and related federal, state and local laws, college policies, procedures and guidelines.
2. Knowledge of employee dispute resolution practices.
3. Skill in coaching and counseling employees and managers in sensitive workplace conflicts and discipline.
4. Skill in effectively listening and communicating, interpersonally, orally and in writing.
5. Skill in negotiating and resolving problems, influence and ability to gain the cooperation of others, and ability to address sensitive and difficult employee issues.
6. Skill in preparing comprehensive reports and presentations, and represent ideas clearly and concisely, both orally and in writing.
7. Skill in the use of personal computers and general office software related to area of responsibility.
8. Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
9. Ability to handle multiple priorities and confidential assignments, organize work, and function independently and effectively under heavy workloads and during peak periods.
10. Ability to document and research information, and analyze data to arrive at valid conclusions, recommendations, and plans of action.
11. Ability to work effectively in a diverse community and meet the needs of diverse student and employee populations.

This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making.

The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.