Are you a skilled communicator with a talent for negotiation and a knack for handling challenging situations with ease? Our client, a law firm in the Southfield area, is seeking a Collections Specialist where your ability to maintain strong client relationships and uphold our firm's stellar reputation will be key to your success!

We are looking for a proactive, results-driven debt collector with a passion for getting things done. The ideal candidate will thrive in a fast-paced environment, balancing multiple tasks with ease and working independently, while also being an active and supportive team player.

Key Responsibilities:

Leverage your 5+ years of experience to manage debt collection efforts with precision and professionalism
Excel in managing time-sensitive tasks, meeting daily deadlines without compromising on accuracy or quality
Utilize your strong analytical and investigative skills to thoroughly research, track, and resolve accounts
Communicate clearly and effectively with clients, resolving disputes while maintaining positive, long-term relationships
Collaborate with team members to brainstorm strategies, share insights, and continuously improve our debt collection practices

What We're Looking For:

Proven experience: 5+ years in debt collection, where you've honed your ability to negotiate, problem-solve, and manage multiple accounts efficiently
Tech-savvy: Comfortable with Microsoft Office (Word, Outlook, Excel), Adobe, and adaptable to evolving software tools and technology
Meticulous work ethic: Detail-oriented with the ability to stay productive under pressure while meeting deadlines
Strong communicator: Ability to communicate professionally, both verbally and in writing, with clients, team members, and stakeholders
Interpersonal skills: Able to connect with others, working independently or contributing to team goals in a collaborative and supportive environment
Growth mindset: Eager to stay ahead of the curve, embracing new technologies and software to enhance your performance and results

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.