At the 988 Suicide & Crisis Lifeline, we understand that life's challenges can sometimes be difficult. Whether you're facing mental health struggles, emotional distress, alcohol or drug use concerns, or just need someone to talk to, our caring counselors are here for you. You are not alone.
What to Expect
The 988 Lifeline is available 24/7/365. Your conversations are free and confidential.
We’ll play some hold music while you are connected to a counselor with our Spanish-language, LGBTQI+ services, or your local 988 Lifeline contact center. For veterans, the phone will ring until a counselor can answer your call.
Listen to the pre-recorded message (mp3).
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A counselor will say hello and introduce themselves.
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Your skilled counselor will ask you if you are safe.
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After they ask about your safety, your counselor will listen to you, understand how your problem is affecting you, provide support, and share any resources that may be helpful. Your skilled counselor will ask you if you are safe.
After clicking “Chat With Us,” a new window with a brief survey will open. This survey helps our counselors understand how to best support you and takes less than 5 minutes to complete.
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When you click “Start a Chat”, you are accepting our Terms of Service.
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You will then see a screen that indicates we are connecting you to a counselor.
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A counselor will say hello and introduce themselves.
Step 5 of 6
Your skilled counselor will ask if you are safe.
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After they ask about your safety, they will be calm and comforting, listen to you, and provide support. They may also share helpful resources.
Texting with the 988 Lifeline
Here is what you can expect when texting the 988 Lifeline.
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When you send a text to 988, you will be given options to connect with a counselor from the Veterans, Spanish-language, LGBTQI+ service, or the main 988 Lifeline.
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When you text “next” you will be accepting our Terms of Service.
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You will then need to complete a brief survey to help your counselor understand how they can best support you.
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You’ll receive a “wait” message with optional questions while we connect you to a counselor.
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Your counselor will say hello and introduce themselves.
Step 6 of 7
Your skilled counselor will ask if you are safe.
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After they ask about your safety, they will be calm and comforting, listen to you, and provide support. They may also share helpful resources.
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Black Mental Health
Your mental health is a priority. Wellness among Black communities is not a one-size-fits-all approach. Below, you will find tips and resources to support yourself, a loved one, and other members of the Black community. If you are in need of support, you can call, text, or chat with the 988 Lifeline. We are available 24/7. The 988 Lifeline works to give all people access to support that reflects their needs. We are here for you.
Opioid overdose is a medical emergency and recognizing the signs can save a life. It's often difficult to tell if someone is overdosing but knowing what to look for and how to respond is crucial. Learn the warning signs and what to do: https://www.samhsa.gov/subs.../treatment/o...
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Adults play a crucial role in stopping bullying. Swift and consistent responses make it clear that such behavior is unacceptable. This can lead to lasting change. Discover how to identify bullying and safely take action: http://stopbullying.gov/bullying/warning-s... #StopBullying
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HELP FOR VETERANS
Through the Governor's and Mayor's Challenges, SAMHSA and the Department of Veterans Affairs support the implementation of a public health approach for the prevention of suicide among service members, veterans, and their families.
