We all should ask.....
We the people should ask ourselves "How can I help someone in their time of need?" We are so quick to wonder where help is for us when we need it, yet often refuse to be of service to others in their time of need. It's important to remember that we all will need help from others as time moves on. We have to be willing & able to assist our sisters & brothers instead of judging them, etc.
Your are right on the top of what needs to be done to be of help to someone in need. It's the smallest of things that mean the most.