Salesforce Product Owner - Erlanger, KY or Decatur, IL Salesforce Product Owner – Erlanger, KY or Decatur, IL
Role Purpose As part of the Global Commercial Excellence organization, the Salesforce Product Owner is responsible for maximizing the value of the Salesforce platform at ADM (excluding existing merchandiser functionality). This role owns the product backlog, drives delivery of enhancements and releases, and ensures solutions align to business priorities and the global roadmap. The Product Owner serves as the critical bridge between business stakeholders, Commercial Excellence, and Global Technology—translating business needs into scalable, user-centric solutions. This role also brings strong understanding of integrated systems and data flows that shape the end-to-end user experience.
Key Responsibilities Product Ownership & Roadmap Execution
Partner with the Salesforce Product Manager and business stakeholders to evaluate, shape, and prioritize enhancement opportunities
Lead initial discovery conversations to assess business value, feasibility, and alignment to roadmap
Translate business needs into well-defined epics, features, and user stories with clear acceptance criteria
Own and actively manage the Salesforce backlog, ensuring alignment to Commercial Excellence strategy and value outcomes
Balance global standardization with critical regional and business-specific needs
Maintain strong knowledge of Salesforce capabilities and promote out-of-the-box solutions where possible
Agile Delivery & Release Management
Collaborate with Scrum Masters and delivery teams to prioritize work and maximize value delivery each sprint
Act as the primary business representative within agile teams, ensuring clarity of requirements and priorities
Partner with Global Technology to validate solutions meet business requirements and acceptance criteria
Drive quality through active participation in testing, including functional validation and UAT coordination
Support release planning and execution, including communication, training, and change management activities
Data, Integrations & Platform Stewardship
Oversee data quality, governance, and lifecycle management across core Salesforce objects
Ensure alignment and effectiveness of integrations with external systems (e.g., ERP, Informatica)
Partner with technology teams to maintain platform health, scalability, and sustainability
Stakeholder Engagement & Adoption
Continuously assess user experience and identify opportunities to simplify workflows and improve usability
Monitor adoption and usage metrics, driving actions to improve engagement and effectiveness
Lead or support training and enablement efforts for new and existing functionality
Build and sustain a network of data stewards and change champions to reinforce adoption and best practices
Competencies
Product Mindset: Treats Salesforce as a strategic product with defined users, outcomes, and measurable value
Business Translation: Converts commercial needs into scalable system solutions, prioritizing standard functionality
Prioritization & Decision-Making: Balances competing priorities and drives clear trade-offs in complex environments
Stakeholder Influence: Builds strong partnerships across business and technical teams globally
Execution Excellence: Delivers high-quality outcomes in fast-paced, agile settings
Data Acumen: Understands how data structure, quality, and governance drive business insights and performance
Qualifications & Experience
8+ years of experience in product management, CRM, sales operations, or related roles
Hands-on Salesforce experience (Sales Cloud required; additional clouds a plus)
Proven experience working in agile delivery models (Scrum, SAFe, or similar)
Experience in global, matrixed organizations preferred
Strong understanding of commercial processes (e.g., lead management, pipeline, forecasting)
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
Company Description:
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With
industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a
commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and
tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural
origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us
unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the
idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
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