Accounting/Auditing, Architectural Services, Finance/Economics, Financial Services, Information Technology, Manufacturing and Production, Purchasing, Logistics, Environmental
Job Description
Lead, Software Asset Management Overview
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Analyst - Software Asset Management (SAM) to join the Software Asset Management team.
In this role, you will support SAM initiatives that help Deloitte manage, optimize, and govern its enterprise software portfolio. You will work across software licensing, compliance, cost optimization, entitlement management, usage analysis, and reporting to ensure Deloitte maximizes value from its software investments while reducing risk and improving transparency.
This role combines hands-on software asset management execution with data-driven analysis, vendor insight, and process improvement, supporting a governed and insight-led SAM capability aligned with enterprise technology and vendor strategies.
Key Responsibilities
Software Asset Lifecycle Management
Maintain software asset records including procurement data, contract terms, entitlements, and lifecycle status
Track renewals, upgrades, co-terms, invoices, and license allocations
Support software and license request fulfillment (e.g., Microsoft, Adobe, Tableau, Alteryx, AI tools)
Maintain accurate data within ServiceNow SAM Pro
License Compliance & Optimization
Perform license compliance activities and entitlement reconciliation
Develop Effective License Position (ELP) reports
Identify cost savings opportunities and optimize license usage
Support license reclamation and optimization workflows
SaaS, Cloud & AI License Management
Manage SaaS and subscription-based licensing models
Analyze utilization and renewal readiness
Support AI license tracking and cost analysis
Understand cloud licensing and BYOL considerations
Reporting, Analytics & Data Quality
Develop dashboards and reports for software spend and usage
Resolve data quality issues
Provide ad hoc reporting to stakeholders
Governance, Risk & Audit Readiness
Maintain audit-ready documentation
Support compliance reviews and audits
Interpret licensing terms and requirements
Automation & Continuous Improvement
Leverage ServiceNow SAM Pro for automation and workflow improvements
Support continuous improvement initiatives
Cross-Functional Collaboration
Partner with Procurement, Finance, VMO, Legal, Risk, and Technology teams
Support vendor negotiations and renewal planning
Qualifications Required
8+ years of experience in Information Technology and/or 6+ years with an advanced degree (IE, Masters, PhD, etc)
3-5+ years of experience in Software Asset Management and tasks including but not limited to:
Strong knowledge of software licensing models and lifecycle management Experience with ServiceNow SAM Pro or similar tools
Experience creating Effective License Position reports
Experience with SaaS license optimization including utilization tracking and reclamation
Ability to interpret contracts and licensing terms
Strong analytical and data management skills Ability to interpret contracts and licensing terms
Bachelor's degree in Business Administration, MIS, Computer Science or a related field and/or equivalent relevant professional experience
Ability to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred
Experience with Microsoft licensing and enterprise agreements
Strong communication and stakeholder management skills o Experience managing AI or consumption-based licensing models
Familiarity with cloud licensing and hybrid environments
Experience building dashboards or automation in ServiceNow
Experience identifying cost savings and optimization opportunities
Familiarity with audit readiness and ITAM data governance
