MES Super User - Erlanger, KY MES Super User - Erlanger, KY This is a non-exempt, salary-level role
Position Summary The MES Super User serves as the site level technical subject matter expert of the MES, providing daily tactical technical support on the shop floor as related to the MES and its connectivity to the ERP and shop floor equipment. This position will play a key role in the testing, training, deployment, troubleshooting and sustainment of the MES. This person operates at the intersection of Operations, Engineering, Quality, GT, OT, and external MES partners.
Essential Duties and Responsibilities Implementation and System Expansion
Support MES implementation activities including design validation, testing, training, deployment, hypercare and sustainment
Participate in future ERP integration planning and transition readiness
Ensure new processes, equipment, and workflows are MES enabled prior to go live
Assist with the modification and development of SOPs and documentation as related to MES
Support MES related Management of Change (MOC) activities
Manage data integrity issues between Batch Metrics and MAPICS.
Technical Support and Issue Resolution
Assist operators in learning and mastering MES transactions and functionalities, as well as assistance in ERP as appropriate
Provide daily tactical support for MES transactions, hardware, and connectivity issues
Troubleshoot issues across MES, ERP, and shop floor equipment including scales, scanners, and workstations
Act as the first escalation point for MES related functional issues
Coordinate with GT, OT, and external MES partner to resolve system issues. This includes following established escalation protocols
Process Optimization and Continuous Improvement
Drive adoption of MES as the standard execution platform
Monitor and reinforce proper system usage
Analyze manufacturing processes and identify opportunities to leverage MES functionality
Reduce manual processes and ERP dependency on the shop floor
Support site leadership in the development and tracking of KPIs and Reports that can be generated from MES
Drive standardization of execution processes across departments
Cross Functional Collaboration
Support the liaison between Operations, Quality, Supply Chain, Inventory, Engineering, GT, OT, and MES vendors
Coordinate troubleshooting and system improvements across teams
Communicate system changes and impacts clearly to all stakeholders
Train/develop SMEs, shift leads and supervisors to become more self-reliant as related to transaction/system troubleshooting
Authority and Accountability
Documentation of MES related issue resolution and improvements
Recommend and coordinate system and process changes
Recommend when and what work can proceed using ERP if MES is down
Enforce standard MES usage practices
Qualifications Education:
High School Diploma or equivalent
Experience:
Minimum 5 years of manufacturing operations experience
Strong understanding of production processes including liquids and dry blends preferred
Experience with ERP systems such as MAPICS or AS400
Experience with MES systems, preferably BatchMetrics, is a plus
Technical Skills
Strong computer and systems skills
Ability to navigate ERP and MES systems for troubleshooting
Understanding of system integrations and shop floor technology
Core Competencies
Strong analytical and problem solving skills
Excellent communication and interpersonal skills
Ability to work cross functionally and influence without authority
High attention to detail
Ability to operate independently in a fast paced environment
Strategic and forward thinking mindset
Position Impact
This role is critical to the success of MES implementation and long term operational excellence at the Erlanger site.
Effective performance will reduce manual processes, improve data accuracy, increase execution efficiency, and enable scalable digital manufacturing capabilities.
Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
Company Description:
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With
industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a
commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and
tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural
origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us
unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the
idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
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