Job Title: Technical Support / Installation Representative
Company Name:
Motorola Solutions, Inc.
Location:
Manchester, NH United States
Position Type:
Full Time
Post Date:
04/27/2026
Expire Date:
07/01/2026
Job Categories:
Customer Service and Call Center, Education, Engineering, Military, Telecommunications, Transportation, Executive Management, Energy / Utilities
Job Description
Technical Support / Installation Representative
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
EXACOM, a Motorola Solutions Company, is a leading provider of multimedia recording solutions supporting public safety, homeland security, defense, utilities, and transportation organizations. Our reputation is built on engineering excellence, innovation, and exceptional customer service delivered by an outstanding team.
Job Description
As a Field Services Project Manager, you will play a key role within EXACOM’s Field and Support team, managing both large and small customer projects from initial order through final handoff to long‑term support. This role requires strong project leadership, hands‑on technical skills, and the ability to work directly with customers both remotely and onsite. You will ensure projects are completed efficiently, accurately, and to the highest standard of customer satisfaction.
This position reports to the Manager of Customer Support.
Key Responsibilities:
Travel to customer sites as needed to support project installations
Average of 50% travel required
Collaborate remotely with customers to plan and define project details
Effectively plan, track, manage, and close multiple projects simultaneously
Provide customer training on EXACOM applications
Perform telecommunications wiring, hardware setup, and systems deployment
Required Qualifications :
2+ years of relevant technical experience
Strong customer relationship and communication skills
Solid understanding of IP networking and Windows based systems
Technical knowledge of Microsoft Server 2019/2022 and SQL Server
Working understanding of general telephony and communication equipment
Clean background check and valid driver’s license
Ability to lift up to 65 lbs required
Preferred Skills
Experience with public safety communications
Technical skills related to radio or telephone communication systems
Background in technical support or field engineering
Target Base Salary Range: $46,800 - $50,300 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-RS1
Basic Requirements
2+ years of technical support / installation experience with a solid understanding of IP networking and Windows based systems, Microsoft Server 2019/2022 and SQL Server
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Company Description:
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology
platforms in communications, software, video and services help our customers work safely and more efficiently.
Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or
reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives
on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help
us usher in a new era in public safety and security.