Patient Access Specialist
Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening.
Demonstrates exceptional customer service both for in-person and telephone activities.
Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.
Receives funds issues receipts balances cash journals and makes deposits.
Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.
Performs area-specific support activities.
Demonstrates engagement in the work team and goals of the Revenue Cycle.
In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS
Education: High School Graduate or Equivalent. Experience: No experience required. Licensure: None required.
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The starting base rate for this role is $17.50 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
Benefits
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report Best Hospitals guide rates UVA Health University Medical Center as High Performing in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Childrens is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
