Director, Enterprise PMO - Job Listing

Essential Duties and Responsibilities:

- Determine budget and scheduling priority of projects.

- Assign projects to Project Managers based on skills, capacity, and schedule requirements.

- Serve as the central point of contact and primary interface for all project escalations from Project Managers and Business Stakeholders.

- Perform all project management functions including; work breakdown, scheduling, tracking against the defined milestones, and budgeting.

- Collaborate with other technical PMs on inter-dependent projects as well as Program Managers responsible for delivering the overall enterprise strategy to the organization.

- Manage a department or small sub-function for the organization OR a job function for a small to mid-sized business, which includes multiple teams led by managers and/or supervisors. May also lead through influence of other teams/departments.

- Responsible for creating workforce and staffing plans for department to ensure availability of human capital necessary to accomplish departmental business results.

- Have hiring, firing, promotion and reward authority within own area, in accordance with guidelines.

Job-Specific Essential Duties and Responsibilities:

- Enterprise Project & Program Leadership: Spearhead the end-to-end delivery of strategic enterprise technology initiatives, ensuring they are completed on time, within budget, and to the highest quality and security standards.

- Strategic Alignment & Governance: Ensure all project activities align with the company's enterprise IT strategy, architectural roadmaps, and governance frameworks.

- Stakeholder Management: Act as the primary Enterprise Technology liaison for all project stakeholders, including business unit leaders, enterprise architects, IT operations, security teams, and key external vendor partners (e.g., Salesforce).

- Complex Integration Management: Oversee the intricate integration landscape, managing dependencies and collaborations with the vendor and internal systems, utilizing technologies such as Salesforce Experience Cloud, Field Services Management, Axway, EDI and Genesys.

- Agile & SAFe Practice Leadership: Champion, implement, and mature SAFe principles and practices across project teams and value streams, fostering a culture of collaboration, continuous improvement, and agile delivery at an enterprise scale.

- Risk, Issue & Dependency Management: Proactively identify, assess, and mitigate project risks, issues, and cross-program dependencies, developing robust contingency plans and escalating effectively.

- Resource & Financial Oversight: Manage substantial project budgets, resource allocation (internal and vendor), and contract negotiations, ensuring optimal utilization and financial accountability.

- Technical Acumen & Architectural Adherence: Maintain a strong understanding of the project's technical architecture within the context of the enterprise landscape, including AWS cloud infrastructure, API management, data integration, and security protocols, ensuring solutions adhere to enterprise standards.

- Executive Reporting & Communication: Provide regular, clear, and concise project status updates, performance metrics, risk assessments, and strategic presentations to executive leadership and steering committees.

- Team Leadership & Development: Lead, mentor, and motivate cross-functional, often geographically dispersed, project teams, fostering a high-performance and collaborative enterprise-wide environment.

- Vendor & Partner Relationship Management: Strategically manage relationships and performance of key technology vendors, system integrators, and implementation partners.

Minimum Requirements

- Bachelor's degree in relevant field of study.

- 10+ years of relevant professional experience required.

Job-Specific Minimum Requirements:

- Bachelor's Degree and 10+ years related experience required. Additional years of relevant experience will be considered in lieu of degree.

- Per customer requirements, United States citizenship is required.

- 5+ years' experience working as a project manager or program manager, delivering complex projects in a medium to large size organization.

- 3+ years managing direct report resources or 4 plus years managing indirect resources.

- Experience managing complex programs with technical expertise.

- Experience managing business processes and technical solutions.

- Must have strong leadership and conflict resolution skills.

- Must have experience managing budgets.

- SAFe6 Knowledge or similar skills required.

- Advanced knowledge of Project Management tools: MS Project, SmartSheet, Jira, MS Office, Planview.

Preferred Skills and Qualifications:

- Prior Salesforce implementation experience or certification is highly desired.

- Scrum Master and/or RTE a plus.

- PMI PMP, ITIL, or Agile based certification.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.