Consulting Services, Engineering, Human Resources, Information Technology, Sales, Executive Management
Job Description
Lead Application Systems Engineer
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte's Technology & Infrastructure (T&I) team. We are insatiably curious and life-long learners focused on technology and innovation.
Work you'll do
Provide technical services in the areas of computer hardware and software for both the hotel and the internal employees located at Deloitte University. Administers, configures, monitors and tests application servers for business and network operations. Manage vendors to maintain system stasis regardless of server and application locations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technology solutions. Monitor daily use data and application server backups, upgrades, and patches. Responds to and resolves any critical issues impacting production and other system environments. May serve internal or external clients.
The team
Deloitte Technology helps power Deloitte's success. The DT- Deloitte University's - Infrastructure Team focuses on delivering world class hospitality experiences and providing technologies that enable leadership development. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The DU Technology & Infrastructure (T&I) Team delivers services internally including:
Incident Management (Following ITIL Model)
Server Deployment
Application Management
Change Management
Monitoring and alert response
Continuous Improvement through analysis and understanding of the business needs
Vendor Relationship Management
Hotel specific technologies
Audio Visual Services Applications
Compliance & Security Standards
Communications with internal users and external vendors
Documentation for end users
Qualifications
Required:
8+ years of experience supporting IT Infrastructure Systems & Network environments and/or 6 years with advanced degree
2+ years of experience supporting Windows environments including but not limited to:
Recent editions of Windows Server Administration and maintenance
Basic understanding of application troubleshooting
Bachelor's degree in Computer Science, Computer Engineering, or other relevant field and/or additional relevant IT related experience
Limited immigration sponsorship may be available
Ability to travel 0-10%, on average, based on the work you do
Preferred:
2+ year supporting Project Coordination/Mgmt
MCSE, Azure/AWS/GCP Cloud Certifications
General understanding of cyber security best practices
Strong written and verbal communication skills to variety of end users (including interns to Executives)
Eager to learn new applications and systems
Team oriented
Troubleshooting mindset
Ability to prioritize under pressure with calm demeanor
Familiar with the following
Windows Server 2016-2022
Access control systems
VMWare ESXi hosting
Infor HMS and Sales & Catering platforms
Hotel Guestroom technology (InfoValue/Crave/JamF MDM solution)
Root Cause Analysis process
Basic IP scheming
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
