Advertising/Marketing/Public Relations, Customer Service and Call Center, Information Technology, Internet/E-Commerce, Sales, Natural Resources
Job Description
Senior Data Analyst - eCommerce
As the Senior Data Analyst for the Best Buy Health eCommerce team you will be responsible for transforming data into actionable insights that optimize online channel performance and drive business growth. This role focuses on developing and maintaining reporting frameworks, dashboards, and analytics that measure key ecommerce metrics and inform strategic decisions. The analyst will interpret complex data sets, including UX and behavioral data, to uncover trends and opportunities that enhance customer experience and conversion rates.
Working closely with cross-functional teams, you will translate business findings into website and channel optimizations, ensuring data-driven improvements across the ecommerce ecosystem. This position requires strong technical expertise in data analysis tools, a deep understanding of ecommerce KPIs, and the ability to communicate insights clearly to stakeholders. As the ideal candidate, you will combine analytical rigor with business acumen to deliver recommendations that have measurable impact.
This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.
What you'll do
Analyze data daily from GA4, ContentSquare, Shopify Analytics, and other sources to uncover trends and opportunities.
Translate complex data into clear, actionable insights for stakeholders and explain the why.
Build and maintain visual dashboards using Tableau or other tools to highlight performance and progress toward goals.
Partner with marketing to optimize campaigns and improve conversion funnels.
Identify friction points in the customer journey and recommend solutions.
Support forecasting for key metrics such as conversion rate, sales, and product-level performance.
Basic qualifications
4+ years' experience in digital analytics and eCommerce performance analysis required
4+ years' experience in a data related role with demonstrated ability to connect dots, spot trends, and tell a story with data required
2 years experience using data visualization and data warehouse tools (e.g., Tableau, Power BI, BigQuery) required
Advanced Excel skills, including pivot tables, complex formulas, data modeling, and dashboard creation for actionable insights required
Strong understanding of conversion optimization and digital marketing metrics required
Preferred qualifications
Bachelor's degree or equivalent work experience preferred
What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support
About us
At Best Buy Health, our goal is to empower people to age independently and safely. We do that by unlocking the power of technology and human connection. Together, we're shaping a future where innovation and compassion work hand in hand to help people live more independent, connected lives.
