The Manager of Business Operations will oversee and optimize the day-to-day operations of the organization to ensure efficiency, productivity, and alignment with strategic objectives. This role involves managing cross-functional processes, driving operational excellence, and leading initiatives to improve organizational performance. The ideal candidate will have strong leadership, problem-solving, and analytical skills, as well as the ability to work collaboratively across departments.
Key Responsibilities:
Operational Oversight:
Oversee business operations to ensure alignment with organizational goals and strategic initiatives.
Develop and implement best practices, frameworks, and processes to streamline operations.
Team Leadership:
Manage and mentor a team, fostering collaboration, accountability, and professional growth.
Establish performance metrics and ensure the team meets or exceeds expectations.
Process Improvement:
Analyze business processes to identify inefficiencies, bottlenecks, and areas for improvement.
Lead and implement process improvement initiatives to increase operational efficiency.
Budget & Resource Management:
Collaborate with leadership to plan and manage budgets for projects and operations.
Allocate resources effectively to optimize performance and achieve project goals.
Reporting & Analytics:
Collect, analyze, and present operational data and key performance indicators (KPIs) to executive leadership.
Provide insights and recommendations to improve decision-making and strategy execution.
Project Management:
Lead cross-functional projects and initiatives, ensuring timely delivery and alignment with overarching business objectives.
Collaborate with teams to track progress, identify risks, and implement solutions.
Stakeholder Collaboration:
Serve as the primary liaison between departments to improve communication and coordination.
Work closely with senior leadership, sales, marketing, finance, and other departments to align efforts and achieve company goals.
Qualifications:
Education:
Bachelors degree in Business Administration, Operations Management, or a related field. A Masters degree (MBA or equivalent) is a plus.
Experience:
5+ years of experience in business operations, management, or related roles.
Proven track record of improving operational efficiency and leading high-performing teams.
Skills:
Strong leadership and team management abilities.
Excellent communication, interpersonal, and negotiation skills.
Analytical and problem-solving skills with attention to detail.
Knowledge of project management methodologies.
Proficiency in business management tools (such as CRM, ERP, and project management software).
Other Qualities:
Results-oriented mindset with the ability to adapt to a fast-paced environment.
Strategic thinker with a focus on operational and financial performance.
Working Conditions:
Primarily office-based with occasional travel for meetings, conferences, or project oversight.
May require flexibility to work across time zones depending on the team and project needs.
OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and youll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.
