The Rollins College Information Technology Department is seeking an Instruction Design and Technology Manager to join their team! The Instructional Design & Technology Manager is part of the IT Engagement & Experience team and leads the Instructional Design & Technology (IDT) team as a key driver of technology adoption across campus. This role partners with faculty to enhance teaching and learning through thoughtful instructional design and pedagogy while also helping faculty, staff, and students build confidence and fluency with the college's technology toolkit. The manager provides strategic leadership for instructional technology services, guides a collaborative team focused on consultation, training, and resource development, and shapes how our campus community experiences and engages with technology in support of teaching, learning, and digital literacy.
Providing our Community With Outstanding Experiences
Help faculty enhance teaching and enrich student learning through best practice use of digital tools
Provide consultations, workshops, and resources that support and strengthen the adoption of college-supported technologies and accompanying digital literacies
Establish and maintain productive partnerships with faculty to understand their educational technology needs and objectives
Partner with faculty to support technology-enhanced assignments and activities, like multimodal class assignments, providing resources, class trainings, and student support
Provide ongoing technical support and troubleshooting for the college's teaching and learning technologies
Keeping our Technology Future Ready
Help enhance campus adoption of IT-provided technology
Partner with faculty, IT colleagues, and academic stakeholders on instructional technology pilots, evaluations, and implementations
Create awareness of current and evolving practices in instructional design, digital pedagogy, and emerging tools
Embrace and embed best practices in accessibility and Universal Design for Learning (UDL) into all aspects of instructional technology and resource development. Actively promote these standards in the support we provide
Collaborate internally and across campus to identify training and adoption needs and contribute to the strategy and training resources to address them
Contribute to a culture of product management by staying current and promoting new features and capabilities of existing products
Partner with IT colleagues and other campus stakeholders on IT change management efforts and other strategic priorities for IT
Building a Sustainable Team and Support Model
Foster a culture of shared knowledge and growth by mentoring student employees, documenting solutions, and collaborating across teams to build a sustainable support model
Supervise, coach, and develop professional staff; foster a culture of collaboration, shared learning, and continuous improvement
Partner with IT leadership to evaluate emerging trends and process improvements, working together to shape our instructional technology strategy and adoption efforts
Guide the configuration, maintenance, and vendor relationships of our instructional technologies (e.g., Canvas and Kaltura) so they remain reliable and user friendly for our campus
Manage and contribute to documentation, communications, and resource libraries that support ongoing technology adoption, learning, and campus digital literacy
Collaborate with IT colleagues to create and maintain internal documentation that supports onboarding, cross-training, and shared understanding of how the team works
Coordinate workflows, processes, and project assignments to ensure predictable, responsive support for faculty and campus partners, leveraging our ITSM and project management solutions
Serve as an escalation point for instructional technology related questions and issues and a backup for basic Help Desk support
Support IT projects and initiatives across teams by sharing expertise in instructional design and teaching and learning
Minimum Qualifications & Education:
Bachelor's degree in instructional technology, instructional design, or other related field
Experience working with instructional technologies
Preferred Qualifications:
Experience supervising a team
Experience with technical writing and/or creating faculty resources
Knowledge, Skills, and Abilities:
Instructional Design & Pedagogy
Knowledge of (and ability to apply) Universal Design for Learning and other instructional design theories and pedagogical methods
Knowledge of online, hybrid (blended), and hyflex teaching strategies and best practices
Ability to locate and understand scholarly research on teaching & learning and then apply and share that knowledge
Communication & Collaboration
Ability to identify, develop, and facilitate engaging, accessible, user-centered, and high-value professional development opportunities for faculty, staff, and students
Ability to design simple, user-friendly, accessible, and visually appealing resources (e.g., PPTs, infographics, social media posts, video shorts, etc.)
Ability to communicate effectively with diverse groups including those with varying levels of technical skills
Ability to work well with diverse groups and academic disciplines
Ability to both apply a collaborative approach to projects and challenges and make independent judgments/decisions within established guidelines
Excel in active listening and problem diagnosis, adeptly interpreting and understanding user issues, even when expressed without technical clarity
Ability to supervise and mentor staff and create positive work environments
Organization & Adaptability
Ability to adapt to changes in technologies and assist others in this adaptation
Highly flexible, creative, and able to adapt to new project demands, workgroups, and hardware and software environments
Strong project management skills (i.e., break projects down into steps, use backward planning to establish timelines, organize and prioritize workload, regularly communicate progress, and meet deadlines)
Technical Expertise & Tools
Demonstrate effective use of a wide range of academic technologies, including Learning Management Systems, Generative AI, WordPress, Podcasting and Video tools, Adobe Creative Cloud apps
Strong aptitude for learning new technologies quickly
Work Schedule:
Full-time schedule Monday to Friday, 8:30 AM to 5:00 PM, 37.5 hours per week
Flexible schedules or overtime may be required to meet the demands of the academic calendars
Work Environment:
This is a campus-based position working in Winter Park, FL
Front-facing customer service position
Primarily indoor environment which does require outdoor transit between buildings and occasional outdoor event support
Physical activity includes walking across campus carrying or carting equipment, lifting up to 40 pounds, bending, stooping, stretching, and standing
Instructions to Applicants:
To apply, please submit an application and upload the following materials:
Resume
Cover Letter
Provide three reference names and email addresses on application
Screening of applications will begin immediately and continue until the position is closed.
Benefits & Perks:
25 Days - Paid Time Off (vacation, sick, and personal time)
10 Days - Paid Holidays
5 Days - Paid College Closure Days
Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
100% Employer-Funded Health Reimbursement Account ($125+/month)
100% Employer-Paid Short & Long Term Disability Insurance
Domestic Partner Benefits
11.5% Employer Retirement Contributions
Discounted On-Campus Dining Meal Plans
Free On-Campus Parking
Free Access to Campus Amenities (gyms, pools, library, sporting events and more)
Free Full Tuition for Employees and their Families
Pet Insurance
100% Employer-Funded Employee Assistance Program
Flexible Spending Accounts
Award-Winning Wellbeing Programs
Plus More!
Additional Perks:
Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station
Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards and more)
Free E-Training Courses & Professional Development Opportunities
IT Software & Laptop Discounts (Apple, Lenovo, and more)
At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.
Click here to learn more about our commitment to Service Excellence at Rollins College!
Equal Employment Opportunity:
Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to mailto:humanresources@rollins.edu" href="https://apptrkr.com/get_redirect.php?id=6943887&targetURL=mailto:humanresources@rollins.edu" target="_blank">humanresources@rollins.edu | 407.646.2102. Employment Eligibility:
All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the required fee accompanying new H-1B visa petitions.
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