Order Management Support Specialist

75K-90K Annual Salary DOE

Fully Onsite - Westminster CO 80031

Temp to Hire OR Direct Hire

Position Overview

Ultimate Staffing Services is actively seeking an Order Management Support Specialist to join their client's team in Colorado. This role is pivotal in ensuring smooth order processing and customer satisfaction. The ideal candidate will have a keen eye for detail and a commitment to providing outstanding support to both internal and external stakeholders.

Responsibilities

• Process Customer Orders: Review the customer order and execute contract review. Enter the order into the company ERP system. Send a PO confirmation to the customer and sales rep and communicate delivery dates for all line items. Archive documents as defined in procedures.
• Support Customers with Post-Sale Issues: Provide tracking information and replace any lost or damaged orders. Work with Finance to resolve any issues raised by customers related to invoicing and credit.
• Fill and Replenish Field Inventory: Field requests from sales team members and consignment locations to ship inventory to field locations. Document transactions in the company ERP system.
• Assist with Sales Support: Provide backup support as needed, including facilitating credentialing, administering CRM applications, providing marketing literature, supporting the Sales team with Value Analysis Committee submissions, customer agreement facilitation, and providing tools to the sales team as needed.

Required Work Hours

Monday - Friday, first shift

Benefits

• United Health Care - medical/dental benefits
• HSA - company contributions for high deductible medical plans
• Vision - 100% covered by employer
• STD & LTD up to 60% - 100% covered by employer
• Life Insurance

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.