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Job Description
BH Intake Tech-Non-Licensed - Emergency
Overview Provide a safe environment for patients, visitors and staff in the Behavioral Health service line and to assist in providing direct patient care to individuals with behavioral/emotional/mental health problems as delegated by the nurse and/or physician. Qualifications EDUCATIONAL REQUIREMENTS H.S. Diploma/GED CERTIFICATION & LICENSURE REQUIREMENTS Crisis Prevention Institute (CPI Training) within 3 months. EXPERIENCE REQUIREMENTS Minimum of one year of acute care/behavioral health or hospital experience. SKILLS AND KNOWLEDGE Completion of Phlebotomy competency validation within 6 months. Required English Skills Basic reading skills Basic writing skills Basic oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications. Outlook Responsibilities Under the direct supervision of the RN provides indirect care that supports the Emergency Department mission by: * PARTICIPATION: * in cost containment * development/maintenance of positive work environment * minimizing overtime * attending required classes and meetings * participating in unit committees * adheres to all policies and procedures * serves as a point of entry for the Behavioral Health Service Line * ensures patients are treated with dignity and respect * PROMOTING PATIENT SAFETY: * Answers call lights in a timely manner * applies protective devices correctly * anticipates patient request, makes rounds every hour as a minimum * assists RN in planning patient care * maintains a safe unit environment * Acts as a patient advocate * Recognizes and reports abuse/neglect situations as required by law * PROMOTING INFECTION CONTROL: * washes hands before and after patient contact * handles soiled linen, equipment and instruments per protocol * maintains sterile asepsis * maintains isolation technique * PROMOTING PERSONAL SAFETY: * utilizes p.p.e. appropriately * keeps hallways clear of furniture/equipment, everything on one side * PROVIDES DAILY INVENTORY MAINTENANCE: * maintains support areas (kitchen, nurses' station, utility rooms) clean/stocked * restocks equipment in patient care areas * accountable for pertinent patient care equipment * completes appropriate work form for maintenance and clinical engineering service, equipment work orders, including removing from service Provides direct patient care that demonstrates our mission and values. Evidenced by: * PROVIDES CARE AS DIRECTED: * Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care * Perform pulse oximetry * performs and documents selected diagnostic tests - phlebotomy & 12-lead ECG recording * performs lab testing as appropriate * provides care for the patient requiring restraint or seclusion * Possesses knowledge and skills necessary to obtain adequate lab specimens for testing. * Performs patient bedside lab testing and associated quality control in compliance with medical provider's orders and hospital lab procedures/policies. * apply/remove leads * assist coughing & deep breathing * assist with physical exam * care of oxygen equipment. * Demonstrates a practical problem-solving approach to patient moving and handling issues. * Demonstrates skills to promote patient and staff safety through appropriate use of lift equipment. * PROVIDES OBSERVATION AND MEASUREMENT OF PATIENT INFORMATION PER POLICY: * temperatures - oral, rectal (axillary only under the direction of RN) * Pulse - apical and radial, * Blood pressure, * height and weight, * intake and output, * pain ratings * PROMOTION OF PATIENT WELLNESS: * maintain a pleasant environment for patients by keeping rooms visually clean and uncluttered * participates in admission, transport and discharge of patients * assist patients with -in-bed mobility; transfers to/from bed, WC, stretcher, or chair; positioning for alignment and comfort * ASSIST PATIENTS WITH NUTRITION MANAGEMENT: * prepares patients for meals by offering washing of hands, mouth care and positioning in chair or bed before meal tray arrives * delivers trays * documents intake per policy * feeds dependent patients as needed * provides fresh water, ice and snacks. * PROVIDES ASSISTANCE WITH ELIMINATION PROCEDURES: * offers/removes bedpans and urinals * collect specimens for ordered tests * catheterize female and male patients as needed * communicates any intake and output THERAPEUTIC ENVIRONMENT AND SAFETY FOCUS: Assists in the creation and maintenance of a safe, caring, nurturing, healing, and educative environment.* Ensures patient, visitor and staff safety by following policies/procedures and adhering to the National Patient Safety Goals* Sets behavioral limits on patients according to hospital and ED policies* About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all here at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,500 team members in its eight hospitals, physician groups and a variety of healthcare businesses and is recognized as a Great Place to Work®. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
