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Job Description
Director of Financial Services
Overview Responsible for the management of hospital and parts of professional services accounts receivable. This includes cash posting, collections, bad debt, and charity care billing and customer service oversight. Ensures all work processes are performed in a compliant fashion. Adapts to and supports corporate initiatives that impact the Patient Financial Services functions. Provides subject matter expertise; plans, coordinates, and directs all activities associated with areas of responsibility. Is accountable for protecting the accounts receivable asset by ensuring that contemporary processes and systems are utilized that promote strong cash collections, minimizes bad debt and provides an excellent patient experience. Qualifications EDUCATIONAL REQUIREMENTS Bachelors Accounting or Bachelors Finance CERTIFICATION & LICENSURE REQUIREMENTS None Specified EXPERIENCE REQUIREMENTS Five (5) years management experience in a healthcare setting, preferably patient financial services/the business office. Experience to include program development and staff supervision. SKILLS AND KNOWLEDGE Excellent written and verbal communication skills. Ability to collaborate with all levels in the organization. Proficient in Microsoft Office products including but not limited to: Excel, Word, PowerPoint. Responsibilities Monitors employee performance Ensures timely communications Goal setting, performance evaluations, wage increases and continued personnel actions. Develops, analyzes, and manages capital and operating budget within agreed upon standards Ensures smooth operation of all departmental functions according to approved policies Operates in accordance with all state and federal law and applicable accreditation standards. Establishes and ensures that the overall objectives relating to the Carle Experience are achieved. Provides leadership, vision, and management to assigned department(s). Sets departmental strategic direction, goals and develops appropriate tactical plans to meet them Oversees the development, review, and revision of department policies and procedures. Develops, reviews, and revises organization-wide charity care policy Builds a dynamic team dedicated to attaining optimal outcomes. Maintains an active relationship with key vendors Supports the overall workflows and procedures utilized by patient financial services About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all here at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,500 team members in its eight hospitals, physician groups and a variety of healthcare businesses and is recognized as a Great Place to Work®. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital and Carle Health Pekin Hospital hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
