• 9+ years experience in adult education in both academic and business environments
• Committed to life-long learning of skills and knowledge with a variety of experiences in education and areas of information technology
• Ability to quickly learn and apply new technology
• Strong communication and interpersonal skills
• Able to manage and prioritize multiple projects within deadlines, detail oriented, highly organized, and self-motivated
• Quickly learn extensive product and technical information and able to instruct others
• Demonstrated work history characterized by an ability to handle pressure and creatively solve problems, analyzing situations and developing viable solutions and/or alternatives, integrating technology where effective, while maining the highest levels of customer service
• Experience designing and developing online instructional materials
• Experience supporting course management software
• Possess the knowledge, skills, and discipline to perform tasks independently from a remote location using a combination of mobile and computer-based communication and collaboration tools