Advertising/Marketing/Public Relations, Arts, Entertainment, and Media, Customer Service and Call Center, Internet/E-Commerce, Executive Management, Research & Development, Web Technology, Writing/Authoring
Associate Director, Corporate Communications
Helps define and implement strategy and plans for external and internal communications to drive reputation of assigned division. RESPONSIBILITIES
Helps implement internal and external communication programs to reach news media and obtain adequate coverage of the company's growth and capabilities in business, trade and general press. Coordinates development of messages to shape company reputation. Implements internal communication programs to support business goals and enhance global understanding of corporate strategy.
Provides background information in preparation for media training for Quintiles managers to prepare them to act as appropriate company representatives in media interviews. Supports preparation for managers for media interviews and assesses the outcome.
Writes and edits corporate communication materials, including press releases, press kits, video scripts, executive speeches and internet/intranet materials to enhance corporate culture.
Assists in response to crisis requiring CorpComm input.
Uses electronic media, including social media, and other technological applications to enhance corporate communication.
Liaises with public relations agencies, photographers, designers, writers, printers, and other vendors on relevant programs.
Researches best practices in communication measurement.
All responsibilities are essential job functions unless noted as nonessential (N). REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Strong working knowledge of and sensitivity to cultural differences across countries and regions
Strong written and verbal communication skills across a variety of traditional and digital media
Skill in clearly communicating complex technical information to lay audiences
Effective project management and organizational skills
Effective customer service skills
Effective time management skills and ability to manage competing priorities
Ability to handle confidential information according to company and department policies and good judgment
Ability to work effectively with all levels in the organization
Ability to establish and maintain effective working relationships with coworkers, managers and clients
Qualifications & Requirements
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Degree in Communication, Journalism or related field and 10 years of experience in corporate communications and public relations; or equivalent combination of education, training and experience
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Extensive use of writing and keyboarding requiring repetitive motion of fingers