Customer Service and Call Center, Installation, Maintenance, and Repair, Internet/E-Commerce, Retail/Wholesale, Executive Management, Quality Control, Research & Development, Web Technology, Development and Fund Raising, Writing/Authoring
Company Name:Smith's Food and Drug Position Type:Employee FLSA Status:Non-Exempt
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Adhere to all local, state, and federal health and civil code regulations.
Maintain cleanliness of counter, cases and coolers on a continuous basis.
Observe scheduled shift operating hours.
Meet the day's production goals for baked goods.
Maintain a clean and sanitized work area.
Plan and organize a development plan, including setting goals, prioritizing tasks, and developing appropriate time lines.
Assist with receiving and unloading of merchandise and supplies.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Prepare special orders per customer requests.
Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
Properly use kitchen equipment, proof-box, stove, computerized scale.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Understand the store's layout and be able to locate products when requested by customer.
Stay current with present, future, seasonal and special ads.
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Current food handlers permit once employed
Must be able to meet the minimum physical demands of the position
Must be 18 or older
Desired Previous Job Experience:
High school diploma or equivalent
Second language: speaking, reading and/or writing
Education Level:None Required Certifications/Licenses:None Position Type:Part-Time Shift(s):Day; Evening Regions:West
States: Utah Keywords:
Jobs at Smith's:A division of the Kroger Co. (NYSE:KR) one of the nations largest grocery retailers, Smiths currently operates 139 stores and 95 fuel stations throughout seven western states. Smiths charitable giving, in partnership with 18,000+ associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.
Company Overview:Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: UT||West Valley City|| 4643 S 4000 W ||84120 || Smith's Food and Drug||[[mfield2]]||Customer Service; Store Operations ||Employee|| Non-Exempt|| Part-Time|| None