DIRECTOR, PEOPLE OPERATIONS
Director, People Operations
Arizona State University
The University Technology Office (UTO) at Arizona State University seeks an experienced, dynamic HR professional to lead departmental People Operations with a human-centered approach, focus on service excellence, and orientation toward solutions.
Reporting to the Executive Director of Service Delivery, the Director, People Operations will holistically drive employee relations, onboarding, compensation, benefits, payroll, performance management, wellness, and belonging for a department of approximately 600 university technology professionals.
This leader will work closely and collaboratively providing issue-based problem solving and influence at all levels with teams across UTO especially executives; culture; creative and communications; analytics and intelligence; and business and finance.
As with everyone in the UTO family, our intentional focus on diversity, equity, inclusion and belonging as well as culture and communications are core responsibilities in this role. With an increased emphasis on authenticity, compassion, and inclusivity, this position strives to embody and advance our UTO Positive Core.
ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.
$74,250 - $136,000 per year; DOE
Provide transformative leadership driving UTO People Operations from a policy and compliance focus to a human-centered, forward-thinking, service delivery focus
Build and maintain inter-departmental, executive, and business leader relationships
Execute on organizational and people-related activities from high-level priorities
Flexible and agile approach to personal, interpersonal, and leadership style
Engage directly and hands-on with the full range of departmental People Operations
Investigate, manage, and resolve complex, sensitive employee relations challenges balancing employee advocacy and departmental risk mitigation
Provide framework and lead efforts to develop and implement a data driven workforce planning strategy, and mature data management across UTO People Operations
Create and scale employee health and wellness programs and practices, in partnership with existing ASU resources, which include not only physical health but also the mental, emotional, and spiritual components which constitute the entire human experience.
Develop and implement practices ensuring diverse, equitable, and inclusive recruitment, hiring, compensation and a generative employee experience
Develop, improve, and evolve the UTO candidate, on-boarding, and exit experiences to comprehensive, uniform practices
Create monthly, quarterly, and annual goals and projections; keep C-level executives apprised of the progress; delivery quarterly briefings on People Operations
Ensure compliance with applicable laws, university policies, and industry best practices
Take responsibility for fostering culture, advancing our values, and championing engagement in all its forms -- collaborating across our teams as well as participating in UTO/ASU events and programs.
Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment. Advances our UTO Affirmative Pledge.
Assume or coordinate other duties as assigned or directed.
Masterís degree in Business, Human Resources, or related field and eight (8) yearsí experience in a related field three (3) of which is in a leadership role involving project and resource management as well as strategic planning OR, any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
Evidence of a professional (e.g. SHRM, HRCI) and/or post-graduate certifications preferred
Demonstrated interpersonal skills managing inter-departmental and executive relationships
Experience in high-growth organizations
Experience in organizational transformation, human resources consulting, and/or people practice development
Evidence of subject matter fluency across all areas of HR and people practices to advise leaders
People Operations or Human Resources experience in a university setting
Experience in modeling empathy, compassion and emotional intelligence
Experience working in a values-led organization, emphasizing diversity, equity, inclusion and belonging
Experience in helping foster a safe psychological space for all teammates where everyone can trust and thrive
Experience cultivating a stakeholder network
Experience in working with stakeholders to foster personal and team wellbeing
Experience developing a cross-company narrative that both informs and inspires
Experience in stimulating changes in individual, institutional, and corporate behaviors to create an environment of belonging
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.Ability to clearly communicate to perform essential functions.
The University Technology Office (UTO) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation
UTO is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces diverse voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASUís charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our hybrid work environment prioritizes personal autonomy and trust around how work gets done. Staff touch base in person a few times per week with freedom to decide how, when and where.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered. The UTO fabric weaves together diversity, equity and inclusion applied in our daily work and interactions.
Scale of impact. Our work changes the world. With 180k+ learners, faculty, researchers and staff, working with UTO means you have the capacity to improve many lives and entire communities.
World-class, low cost education. Our professional development is built in! UTO encourages staff to seek additional certificates and degrees via ASUís top ranked programs with major tuition breaks.
Exposure to industry giants. UTO partners with Amazon, Apple, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASUís Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume and cover letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
Applicant must be eligible to work in the United States.
If you are an ASU internal applicant, please click on the ASU Employees link located on the Careers at ASU webpage to apply.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
To apply please go to www.asu.edu/asujobs/ see Req Id# 79578BR
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 80,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.