IT Support Representative - UHealth IT
Description:
The Department of UHealth IT has an exciting opportunity for a full-time IT Support Representative. The IT Support Representative provides technical support to assigned department with oversight from staff and management.
Provides quality customer service to all clients in a timely and professional manner.
Organizes and prioritizes department requests.
Assists staff with the installation, configuration, and other related tasks
Conducts basic troubleshooting for assigned department.
Verifies software is functional and escalates issues.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in related field required.
Excellent interpersonal skills
Outstanding oral and written communication skills
Strong project management skills with proven problem-solving abilities
Superior team building skills and the ability to collaborate well with others
Great multi-tasking and leadership skills
Exceptional analytical, financial, management, and conceptual skills
Solid computer skills
Any appropriate combination of relevant education, experience and/or certifications may be considered.
