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Job Title: Sr. Business Systems Analyst/Project Manager
Location: Medley, FL United States
Position Type: Full Time
Post Date: 09/22/2021
Expire Date: 11/22/2021
Job Categories: Customer Service and Call Center
Job Description
Sr. Business Systems Analyst/Project Manager

The Information Technology Department has an exciting opportunity for a full-time Sr. Business Systems Analyst/Project Manager to work in Coral Gables, FL.

The Senior Business Systems Analyst collects data and provides analysis to assist in the d

evelopment of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The incumbent analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Senior Business Systems Analyst integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This employee also assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

Department Specific Functions

Functional knowledge of student information systems is desired, preferable PeopleSoft.

Functions as the business analyst/project manager for assigned modules, balancing multiple projects and priorities within and across modules and customers.

Responsible for comp
te project life cycle, working independently and with emphasis on all customer facing activities.

Stays abreast of developments in customer areas to anticipate emerging information management, operations, and university needs.

When serving as project manager, defines project scope and boundaries; performs critical path analyses and sets project priorities; develops project task lists and time estimates; performs cost benefit analyses; establishes project metrics; oversees and coordinates completion of project tasks to meet time, quality and cost expectations; meets with customers to review project status and resolve development and/or implementation issues.

Analyzes systems interface requirements, coordinates the exchange of data with other vendors and systems support staff within UM.

Works with the student systems security administrators and recommends applications security protocols and privileges.

nsures that required interfaces with other systems, and internal and external organizations are developed and maintained.

Drives organizational change taking full account of obstacles, opposition, and differing stakeholder priorities.

Acts as a champion for business process changes; acts behind the scenes to craft solutions for business problems related or tangential to the project.

Recognizes problems or situations that are new or without clear precedent.

Promotes and directs future systems enhancements and development as needed.

Translate between customers and IT staff to ensure all parties understand, in their terms, systemís needs, requirements and technology parameters and constraints.

Understands problems from a broad, interactive perspective.

Able to develop and implement solutions that combine information in new ways.

Continuous co
with staff to provide information, resolve complaints and develop new functionality.

Continuous contact with stakeholders to provide information, resolve complaints and provide updates on functionality in SIS as well as receive feedback.

Regular contact with upper management to provide information and resolve complaints.

Works with all areas to align priorities.

Establish and maintain effective customer focused working relationships with managers, customers, IT, vendors, consultants, employees, and others.

Builds consensus on shared data elements and reporting needs across functional areas.

Promotes and directs future systems enhancements and development as needed.


Bachelorís degree in relevant field.

Minimum 5 years of relevant experience. Any relevant education, certifications and/or
work exp
erience may be considered.

Preferred Experience:

3 Ė 5 years Student ERP experience preferred.

Higher Education / Student Information Systems Background preferred.

PMP Certification Helpful.

A Hybrid work environment may be considered for this position.

Knowledge, Skills and Attitudes:

Skill in collecting, organizing, and analyzing data.

Ability to recognize, analyze, and solve a variety of problems.

Ability to exercise sound judgment in making critical decisions.
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