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Job Title: Billing Specialist I/II
Company Name: Greenville Utilities Commission
Location: Greenville, NC United States
Position Type: Full Time
Post Date: 09/30/2020
Expire Date: 11/30/2020
Job Categories: Customer Service and Call Center
Job Description
Billing Specialist I/II
BILLING SPECIALIST I PAY RANGE: $31,532.80 - $47,278.40

BILLING SPECIALIST II PAY RANGE: $35,068.80 - $52,624.00

Greenville Utilities Commission (GUC) is an award winning local utility providing electric, gas, water, and waste water services to the residents and businesses of Greenville, NC and the surrounding communities. We are your neighbors and we are dedicated to our mission of enhancing the quality of life for those we serve by providing safe, reliable utility services at the lowest reasonable cost, with exceptional customer service. Our dedicated team members are committed to doing their best for our customers and co-workers every day. We recognize that our employees are our most valuable resource and encourage innovation and promote excellence through lifelong learning.

GUC employs a staff of approximately 455 team members and produces approximately $275M in annual operating revenue.

DESCRIPTION

Position available for person to perform routine to moderately complex tasks in utility billing such as reviewing daily reports for completeness and accuracy; monitoring accuracy of consumption and researching questionable information; inputting meter reading information on service orders to process the order for billing; and maintaining contact with both the public and with other GUC staff to research problems and recommend solutions.

BILLING SPECIALIST I REQUIRED QUALIFICATIONS

GUC is searching for a dynamic professional to join our Billing department. The ideal candidate will have the following qualifications:

High School Diploma or Equivalent
1-3 years of related utility billing experience and/or training.
Applicant must also demonstrate:
knowledge and proficiency in computers, word processing and spreadsheet software.
the ability to interact with external and internal customers in a pleasant, courteous and tactful manner.
professional written and verbal communication skills.
Ability to maintain satisfactory attendance.

ADDITIONAL BILLING SPECIALIST II REQUIRED QUALIFICATIONS

Over 5 years of related utility billing experience and/or training.
Normal work schedule is M-F 8:00 a.m. - 5:00 p.m.

Anticipated hiring range is $31,532.80 - $43,825.60, commensurate with experience.

Applications accepted until October 16, 2020.

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at (252) 551-1513 if you have any questions. Our office is located on 801 Mumford Road.

Online applications only accepted thru GUC website at www.guc.com
"An Equal Opportunity Employer/Affirmative Action Employer”
“Greenville Utilities Commission participates in E-Verify ”
Qualifications & Requirements
BILLING SPECIALIST I REQUIRED QUALIFICATIONS

GUC is searching for a dynamic professional to join our Billing department. The ideal candidate will have the following qualifications:

High School Diploma or Equivalent
1-3 years of related utility billing experience and/or training.
Applicant must also demonstrate:
knowledge and proficiency in computers, word processing and spreadsheet software.
the ability to interact with external and internal customers in a pleasant, courteous and tactful manner.
professional written and verbal communication skills.
Ability to maintain satisfactory attendance.
ADDITIONAL BILLING SPECIALIST II REQUIRED QUALIFICATIONS

Over 5 years of related utility billing experience and/or training.
Normal work schedule is M-F 8:00 a.m. - 5:00 p.m.
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Contact Information
Company Name: Greenville Utilities Commission
Company Description:
Greenville Utilities Commission (GUC) is an award winning local utility providing electric, gas, water, and waste water services to the residents and businesses of Greenville, NC and the surrounding communities. We are your neighbors and we are dedicated to our mission of enhancing the quality of life for those we serve by providing safe, reliable utility services at the lowest reasonable cost, with exceptional customer service. Our dedicated team members are committed to doing their best for our customers and co-workers every day. We recognize that our employees are our most valuable resource and encourage innovation and promote excellence through lifelong learning.
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