Administrative and Support Services, Advertising/Marketing/Public Relations, Computers, Software, Education, Finance/Economics, Financial Services, Information Technology, Internet/E-Commerce, Legal, Real Estate, Sales, Publishing, Research & Development, Web Technology, Energy / Utilities
Client Services, Administrative Coordinator
Provides crucial administrative functions that directly impacts high level sales professionals and leadership with successfully achieving business objectives. Upholds CBRE’s World Class Service within each interaction and support function including but not limited to brokerage administrative services, supporting marketing initiatives, and managing corporate processes.
Ideal candidate will have experience in supporting multiple Executive Level Leaders and/or Successful Sales Teams within client-facing environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales administration deliverables includes a wide level of complexity (i.e. project tracking, editing and proofing marketing templates, calendaring, distributing correspondence, preparing and maintaining files and arranging meetings, meeting minutes, budget tracking, schedule updates, etc.).
Interfaces with sales professionals, department staff, etc. regarding marketing and client requirements; gathers necessary information to complete marketing tasks; works with stakeholders on appropriate methodology on creation of marketing and presentation materials.
Creates and maintains a marketing template library of company-sanctioned marketing materials that may include maps, advertisements, demographic reports, and executive summary brochures for in-house and client presentations using advanced desktop, graphic, and mapping software.
Creates standard listing and commission agreements; coordinates non-standard listing creation, requests and approvals with sales/client facing professional(s) and legal department(s); in coordination with other departments, maintains and tracks listings and commission agreements.
Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
Generates standard and ad hoc reports as required and assist with website updates (as needed). Assists with project tracking by updating project logs, task lists, preparing project status reports.
Coordinates the distribution of internal and external marketing information. Coordinates complex on/offsite meetings and conferences. May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.
Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Associate's degree (A.A.) or equivalent from 2-year college required. 3 years’ experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years’ experience in the Real Estate industry.
CERTIFICATES and/or LICENSES
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and/or ABILITIES
Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesign preferred. Strong marketing knowledge needed.
SCOPE OF RESPONSIBILITY
Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.