Job Title: Customer Support Services (CSS) Internship (Summer 2019)
Dublin, OH United States
Customer Service and Call Center
Customer Support Services (CSS) Internship (Summer 2019)
Location: Dublin, Ohio (Additional locations may be available based on business needs. Applicants must be open to relocation.)
Start Date: May 20th, 28th or June 3rd, 2019
Hours: Approximately 40 hours per week for a minimum of 10 weeks
The Summer Internship Program allows students the opportunity to work on meaningful and exciting projects that will give them the hands-on experience they need to build a solid foundation for their future. As an intern, students will have the opportunity to participate in a formalized program, designed to increase knowledge of Cardinal Health and the healthcare industry as well as develop essential leadership skills. Interns will be given the opportunity to explore different career paths and interview for full-time roles upon successful completion of the program.
Why Choose the Cardinal Health Summer Internship Program?
Experience: Interns work with other Cardinal Health professionals on their team, as well as business partners, customers and vendors on substantial projects in addition to daily work. To enhance leadership skills, each intern also participates on a planning committee. At the end of the summer, each intern has the opportunity to showcase their work in a presentation to business leaders.
Networking: Interns have the opportunity to learn from key business leaders through the Executive Speaker Series. They also have the opportunity to network with other professionals through both formal and informal networking events.
Development: Interns participate in a formal one-on-one mentoring program, as well as professional workshops to enhance their business acumen. They are also able to explore full time career paths throughout their internship experience.
Camaraderie: The internship program offers various social, teambuilding, community service events, as well as tours to help interns build a solid network of peers.
As a Customer Support Services Intern, you could potentially support the organization in several of the following ways:
Support the planning and execution of key projects for Customer Support Services
Assist in efforts to drive process simplification and process efficiency, as well as implementation of enabling tools that support that effort
Assist in the planning and execution activities to support strategic objectives to improve the customer experience, increase selling time for the sales team and improve the mix of projects sold
Participate in the identification and resolution of issues identified during deployment
Other duties upon request
Accountabilities in this role:
Proven communications skills.
Solid problem-solving skills.
Ability to work in a team environment.
Ability to work independently with minimal direction.
Ability to research and analyze data.
Ability to manage multiple tasks simultaneously.
Sense of ownership and accountability
Strong quality and results orientation with a proactive approach
Ability to interact effectively at all levels and across diverse cultures
Ability to follow guidelines and adhere to timelines established
Cardinal Health primarily recruits current, full-time students who are typically in their junior year and meet the following criteria:
Currently pursuing a Bachelors degree in any business major or a related field
Recommended GPA of 3.0 or above on a 4.0 scale
Relevant coursework and/or projects
Previous internship experience preferred, but not required
Strong leadership, communication and analytical skills
Established work ethic and ambition
Extensive community service and/or extracurricular activities
Process and results orientation
Must have unlimited work authorization in the United States
**If you are offered a position and you accept that position, the offer is contingent upon the satisfactory completion of a drug test, completion of a background investigation, and demonstrated evidence that you are eligible to work for any employer in the United States.
To learn more about Cardinal Health and the Internship Program visit us at cardinalhealth.com/college.
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide.
The company provides clinically-proven medical products and pharmaceuticals and cost-effective solutions that enhance supply chain efficiency from hospital to home. Cardinal Health connects patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 25 on the Fortune 500.