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Job Title: US Head of External Investigations and Reporting
Company Name: HSBC
Location: Arlington Heights, IL
Position Type: Full Time
Post Date: 10/24/2017
Expire Date: 11/23/2017
Job Categories: Accounting/Auditing, Agriculture, Forestry, & Fishing, Finance/Economics, Financial Services, Human Resources, Information Technology, Law Enforcement, and Security, Legal, Research & Development
Job Description
US Head of External Investigations and Reporting
Role Purpose:

  • Financial Crime Threat Mitigation (FCTM) focuses on the specific financial crime threats the firm faces now and in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial rime. FCTM harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means. FCTM is also partnering with Financial Crime Compliance to build the case for a more efficient and effective regulatory approach by defining a potential new regulatory landscape based on practical, tested innovation and serving as a thought leader in the ongoing public debate on the future of regulatory compliance.
  • The job holder will be working within one of FCTM’s five global functions aimed at mitigating the harms associated with financial crime: Investigation. In this role, the jobholder:

    • Provides strategic direction and oversight for fraud, anti-money laundering, countering the financing of terrorism, sanctions, anti-bribery and corruption. Ensures the quality and the consistency of the investigative reporting and the adequacy of the resourcing.
    • Ensures the external regulatory reporting (SARs and VSDs) is performed effectively and within regulatory and FCC standards
    • Directs the US EIR function in its responsibilities to ensure effective, timely cross-border information sharing and provide coordination in significant cross-border investigations.
    • Institutes and oversees a systemic capability to refer investigative findings and recommendations to other parts of the firm to mitigate the identified financial crime risk, track the response and ensure appropriate governance
    • Interacts effectively with US law enforcement, security and regulatory agencies, and financial intelligence units, in furtherance of public-private partnership, information sharing, and training initiatives, as well as on specific investigations of significance.
    • Continuously seeks to improve the efficiency and effectiveness of the function, running it as a business
    • Establish seamless, trusting and mutually supportive relationships with the other components of FCTM, FCC and GIIG

Key Accountabilities:

Impact on Business

  • To manage a team of Investigations Reporting specialists to identify and investigate financial crime threats to the firm.
  • To develop strategies and initiatives within the function in support of FCR objectives and ensure for effective execution across Investigations and FCTM.
  • To drive execution of the global procedures or approved country variances around SAR and VSD filing which are designed to ensure the operational effectiveness of the investigative capability.
  • To ensure effective information sharing across EIR, FCTM and with other parts of the organization
  • To ensure investigative findings are effectively communicated to other parts of the organization for follow-on mitigation action, and results recorded.
  • To oversee production and issues Management Information to senior leadership
  • Implementing a consistent and effective management approach across the functional areas
  • Significant input into the strategic plans and accountable for converting them into operational objectives
  • Drive efficient allocation of scarce resources, including capital and people
  • Proactively identify key emerging financial crime threats across all Investigation categories and interface with other global functional areas


  • Manages and owns relationships with key internal stakeholders across Global functions, lines of business, regions and countries.
  • Develops, strengthens, manages, and owns external relationships with key public sector partners and peers.
  • Provides strategic direction and oversight in initiatives with key members of Group, public sector and peers to share information on financial crime threats.
  • Manages the sharing of information and creation of feedback loops to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities.

Leadership & Teamwork

  • Clearly communicates Threat mitigation strategy to meet business needs.
  • Provides direction at the regional level to the FCTM sub-function.
  • Establishes policies to attract, retain and motivate high caliber talent.
  • Influences though action and strong leadership FCTM personnel to won and optimize FCTM decisions to grow sustainable, risk adjusted profits.
  • Provides sponsorship and strategic vision for people development initiatives for FCTM, aligned to FCR and Group activities, as well as supporting the annual BAU HR cycle
  • Coordinate communication across FCR and the business to all key stakeholders in relation to investigation matters

Operational Effectiveness & Control

  • Drive framework, policies, procedures, and controls for the effective identification and mitigation of the specific financial crime threats the firm faces.
  • Agree and oversee the monitoring of the adherence to the FCTM related elements of the Financial Crime Risk FIMs
  • Monitor and assess the resourcing, costs, and spend of the function.

Major Challenges

  • Global FCR is going through a period of rapid and deep change both internally and externally. Internally we are restructuring the Group’s footprint, ensuring that these businesses are run consistently and globally. Steering a large FCR sub-function in such an environment is challenging by itself. However, there are additional challenges from internal restructuring of our business, major cost reviews and implementation of efficiency programmes. The immense amount of change internally and externally calls for the job holder to be alert and adaptable to:

    • Developing requirements, whilst also delivering challenging targets;
    • Managing the demands of multiple diverse aspects of the role;
    • Managing a global perspective, but with particular consideration of the regional distributions (staff, budgets, resources, operations) and impact of these, and ensuring proportionate balance in each region.
    • Implementing and managing a uniform approach to operations, in view of disparate operating procedures already in operation (within the organization and within departments) and the unique issues, requirements and problems associated with each.

 Role Context

  • The jobholder is required to manage and lead the Investigation sub-function within FCTM and establish the policies and procedures in managing these risks. This can involve dealing with major issues for which there is no clear cut solution whist still being able to provide judgment and clear direction. Where the items of major consequence are involved, reference is made to the US Head of Investigations or Global Head of EIR, as appropriate. The nature of the role requires close working contact with senior executives across FCR.

Role Dimensions

  • The jobholder’s responsibilities cover the US Investigation operations.
  • Management of the US Investigation function of approximately 125 staff.

Management of Risk

  • The jobholder will continually reassess the operational risks with the roles and inherent in the business, taking account of changing financial crimes threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Monitor in accordance with the Principal Accountabilities set above.
  • The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organization.

Observation of Internal Controls

  • Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
  • Jobholder is an “insider” for dealing purposes and subject to strict controls and confidentiality.
Qualifications & Requirements

  • Significant experience leading a regulatory, investigative, or financial intelligence agency, or as a senior compliance manager within a global firm, in the financial services industry.
  • Deep expertise and experience in mitigating the harms associated with the threat of financial crime at a strategic level.
  • An excellent understanding of the current regulatory environment and expectations, relevant regulations, codes, and HSBC Group standards, as well as their underlying purpose to mitigate risk to the financial system and provide information useful for the public sector to provide law enforcement and security.
  • Significant leadership experience and an experienced strategic thinker.
  • Excellent communication and inter-personal skills, with experience of dealing with executives at all levels.
  • Ability to develop efficient and effective solutions to complex global issues.
  • A legal or formal accountancy qualification or background in the risk area is desirable.





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