ABOUT THE OPPORTUNITY:  

At Polk State, our amazing faculty and staff create an inspiring workplace. This Student Services Specialist position is located in Polk State's JD Alexander Center in Lake Wales and provides excellent opportunity to directly contribute to the success of our students. We offer a collaborative, creative and culturally diverse work environment. If you want to be supported in your efforts to grow professionally and to be recognized for your contributions, then come work for Polk State. 

SOAR, EAGLES!

ABOUT THE POSITION:

Reporting to the Director of Polk State's JD Alexander Center, this center based Student Services Specialist position acts as a multifaceted resource which is primarily responsible for daily Center activates related to recruitment, admissions, registration, records, financial aid and academic advising.

Primary Responsibilities:

• Disseminates admission, registration, and financial aid documents and other student services information.


• Directly assists students with tasks relating to admission, registration, records, financial aid, and academic advising.


• Disseminates information about services, scheduled events, registration periods and other student services activities.


• Assists the Center Director with the coordination of special events, such as on-site financial aid, registration events, etc.


• Contributes to retention and recruitment efforts for the center such as making phone calls and sending emails as requested.


• Supports the Coordinator of Enrollment and Outreach Services and other Student Services staff with clerical duties.


• Maintains flexible work schedule to fill in for absences and work overtime as needed. Saturday hours are required on a seasonal basis.


• Assists with new student orientations.


• Prepares notifications and information for students about services, scheduled events, registration periods and other student services activities as directed.

This position is a level P11. Please see starting salary range below.

• The ability to develop and maintain good working relationships with faculty and staff.


• Good organizational skills, with special attention to details.


• Good oral and written communications skills.


• Ability and desire to provide students with strong, positive support.


• Skilled computer knowledge Microsoft products such as Word and Excel. 


• Ability to work independently on broader assignments with the responsibility of planning work.


• Ability to makes decisions within accepted standards.


• Ability to maintain confidential information.


• Bilingual is preferred

REQUIRED EDUCATION:

A bachelor’s degree from an accredited college or university is required. 

Two years of professional, exempt level experience in Student Services is required.

Preferred Experience:

Student Services experience in admissions, advising, financial aid, or registration is preferred.

Bilingual preferred.

We offer an excellent employer-paid benefits package including the following: Medical, Dental, Life, Long-Term Disability, Vacation (except faculty), Holiday and Sick Leave, Retirement (if eligible) and college fee waivers.  Other employee-paid, voluntary benefits (vision, short-term disability, etc.) are also available.

Important Information:

• Application Requirements:  A completed online application consists of a resume and an electronic job application. 
  
  
  
  • Submissions that do not include all required information will not be considered. 
  
  
  
  

• Background Screening:  Reference checks, third-party education verification for all stated degrees, and successful completion of a Level II background check (fingerprinting) will be required prior to employment.

• Non-Instructional Transcripts:  For professional/salaried positions, uploading of unofficial transcript(s) during the hiring process is welcomed, but not required. 

• Foreign transcripts must include an official transcript evaluation which interprets equivalency to U.S. graduate credits.                                                  


• Submission of official transcripts will be required as a condition of employment following receipt of job offer.       

• Veterans’ Preference:  Eligible applicants may use the Documentation Form to apply for Veterans’ Preference for positions in qualifying categories.  The DD-214 and all required documentation must be submitted with the completed application for consideration.

• Relocation: Polk State College does NOT provide relocation assistance for this position.

• This position will close at 8:00 a.m. on Tuesday, May 30, 2017.

NOTE:  We encourage applicants to provide feedback of their experience or request help at Careers@polk.edu.